If you are commissioning a bespoke piece of furniture you may have some questions. Please find below a list of our frequently asked questions. But we are always happy to chat about our handcrafted furniture and answer any queries or questions.  So just give one of our team a call.

Bespoke Furniture | Frequently Asked Questions


What Is Bespoke Furniture?

Bespoke Furniture is custom made furniture designed for exactly what you need, where you need it for and exactly how you want it to look.

What do you make your furniture out of ?

We make it out of a mixture of materials, but we always buy the best for the job.
We mainly use hydrofugal fibreboard. It is a specialist materials that allows for a very smooth finish once painted.
Upon request we do make furniture out of real wood deepening upon the customers requirements. Oak is very popular for its strength and looks, but we help customers choose the timber best suited for their project, as the properties of each wood is unique.

What colours can I choose?

Any. If there is something particular you have in mind, we can get it colour matched.
Stencils are also available. they work very well on the back of wardrobes and book cases to bring a bit more depth to your home.

What time will you start and finish?

A normal day fitting at your home will usually begin from 8.30-9.30am and we will be there all day until
4-4.30pm. When we arrive dust sheets will be laid to protect the floors and the tools and your furniture will be unloaded. We ask if you have any pets, to please keep them in a separate room until we are finished as the front door will be open during this stage.
On bigger fits which take more than one day, at the end of each day, tools will be packed up and stored in the cabinets we are building. This allows us to work later and begin earlier.

Bespoke Furniture | Frequently Asked Questions


Do I need to do anything before you arrive?

If you could please clear the area we are going to fit, that will help us begin sooner.
We also ask that if you have any pictures or ornaments in the halls leading to the room where we shall be working, could they please be removed.
Inside the room where we will be installing if there are any items of sentimental or irreplaceable value, please remove them to a different room in the house. If we are working in a bedroom, we will cover the bed in sheets, but it is advisable to remove the bedding entirely.

How do I pay?

Bank transfer is preferred but we do accept cash. however, a small admin charge will be applied if paying in cash.
We take payment in three stages,
10% initial non-refundable deposit to book your place.
60% upon the beginning of your project to purchase materials and build. 30% when the job is finished.
Different payment options are available if you would like to spread out the cost, just speak to a member of our team
What if something is broken or damaged?
We treat your home with the greatest care. If something is broken or damaged, a member of the team will contact you to discuss the matter further.

How long will it last?

A life time. The materials we use are more stable than real wood so will not warp over time. But fashions do change. That is why the doors and facias can easily be replaced with something new and the furniture repainted.

How do I maintain it?

The paint is all you need to worry about and that will naturally get marks from every day use. Fortunately all
you need to do to, is give the mark a good rub with a cloth and it should come out. Over longer periods of time, you may consider giving your furniture a fresh coat of paint. It is possible to respray inside the home or you can hand paint it.

Social and Environmental Policy

At Bramhall Furniture our staff are on full time contracts and are given full employment rights to holiday and
sick pay. This sets us a part from a lot of local completion who usually employ their staff of a self-employed basis, who don’t get the same rights.

Environmental values run through the core of the business, if we could be carbon neutral now, we would be. To work towards that goal, we have taken steps such as choosing Green energy suppliers, cutting down on waste and using tools that are designed to be sharpened as opposed cheaper, disposable tools.